IT Staffing Assessment

Register for the program and enhance your IT department's overall success, which hinges on the effectiveness of its fundamental processes. By improving these processes, you'll reduce firefighting and focus on delivering exceptional business value.

Justify IT's Headcount

Demonstrate the correlation between staffing and business satisfaction, supported by industry peer benchmarks.

Allocate Staff More Effectively

Demonstrate the correlation between staffing and business satisfaction, supported by industry peer benchmarks.

Get the Most Out of Your Teams

Demonstrate the correlation between staffing and business satisfaction, supported by industry peer benchmarks.

Benefits of the Program

Staffing Bench marking

See your key staffing metrics at a glance and how they compare against your peers across over 4000 organizations.
Use this data to determine whether you and your team are in line with industry benchmarks and how to course-correct.
Assess staffing levels, cost, seniority, and span of control.

Time Breakdown by IT Function

Assess staffing levels across 20 IT functions.
Compare staffing levels against business priorities to ensure alignment.
Uncover under/overstaffed areas and validate against benchmarks.

Time Breakdown by Activity

Evaluate resource time spent on high value vs low value activities
Compare activity breakdowns by IT function and by role
Establish targets by area and ensure your team has the support to get there

IT Function Effectiveness Assessments

Get scorecard-based assessments of IT function effectiveness from both IT and the business
Assess effectiveness across 7 drivers, including processes, technology, and team skills, to determine the best path to improvement
Get staff feedback on improvement ideas and waste reduction initiatives, using our templates to create a targeted improvement plan

What's inside the box

Our comprehensive report shows you business needs around reporting & analytics and what the most pressing issues are.
Use the feedback to guide improvement efforts and develop a focused action plan.