Application Portfolio Assessment

Find out what users really think of IT’s business applications

Application Portfolio Assessment

Application portfolio management is nearly impossible to perform without an honest and thorough understanding of end user sentiment toward IT software.

Develop data driven insights to help you decide which applications to retire, upgrade, re-train on or maintain, to meet the demands of the business.

Benefits of the Program

Assess the Health of the Application Portfolio

Get a full 360 view of the effectiveness, criticality and prevalence of all relevant applications, to get a comprehensive view of the health of the applications portfolio.
Identify opportunities to drive more value from effective applications, retire nonessential applications, and immediately address at-risk applications that are not meeting expectations.

Drill Down with Individual Application Scorecards

Provide detailed application feedback to admins with a dashboard overview of each application to identify problem spots, develop action plans for improvement, benchmark successes from year to year and determine key departments with which to initiate discussion.
Get targeted, open-ended feedback around each application, organized by department, to simplify problem resolution

Provide Targeted Department Feedback

Share end user satisfaction and importance ratings of core IT services, IT communications and business enablement to focus on the right end user groups or lines of business, and ramp up satisfaction and productivity.

Onsite 5 Day Diagnostic Workshop

CloudAngle's expert analysts will come onsite to help you facilitate this Diagnostic program, interpret the results, and help you start to implement change.

We take you through the phases of this process and ensure that you have a roadmap in place to improve the areas highlighted in your custom report.

Agenda

Engage your IT team onsite at your location in an innovative 5 day Diagnostic Workshop:

Launch and complete the End User Application Feedback Diagnostic
Interpret the results of your custom report
Identify key insights about end user satisfaction, specific applications, departments and user groups
Build an improvement roadmap and decide what applications to maintain, reassess, re-train on or upgrade
Build alignment and set priorities and accountabilities with your team
Begin executing on the improvement roadmap:
- Identify training needs and super users
- Create process for retiring applications
- Explore vendor and contract options
Work through the Application Rationalization Workshop